Strong team leadership is essential for providing guidance, direction
and instruction within a group and inevitably leads to more effective
teamwork and more motivated employees. Being able to manage a team effectively is critical in the current job market, where employee productivity and team outcomes are closely monitored.
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What will I learn?
You will look at developing effective working relationships while promoting effective communication. Customer service and understanding business are 2 more of the units.
The course also covers handling information and maintain health and safety.
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How will I learn?
By reading through the workbooks and answering questions
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How will I be assessed?
Alongside the learning materials, you will have the
support of a knowledgeable assessor/tutor who will
give you advice and guidance on the course content
as well as providing robust feedback on the work
you complete.
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Where could this course lead to?
To complete more of the distance learning courses such as customer service. Also to have the knowledge to effectively lead a small team
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What qualifications or experience do I need?
There are no previous entry requirements for this qualification. As this is a Distance Learning programme, you must be able to commit some spare time to work on your assessments in between your tutorials.
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How long is the course?
12 weeks
