Our Student Services are a team of specialist advisors who can offer information, advice, support, and guidance on a wide range of matters.

The team is here to support our current and future students in all aspects of college life, including mental health, safeguarding, and financial matters. 

Student Services also operates a reception desk at each campus to deal with general enquiries, reporting sickness/absence, fee payments, lost property, first aid, and requests for contact with teaching staff. 

Meet some of the team

 

Kerry Costello Kerry Costello Student Services, Welfare and Admissions Team Leader

Kerry Costello is our Team Leader for Student Services Welfare and Admissions at SMB College Group. She has worked in colleges for over 20 years, but she thinks Brooksby is by far the most dynamic and unique. Kerry is married to a racing driver, so she goes to Silverstone quite a lot for race meetings including F1. Currently, Kerry is studying Mental Health which is an area she finds fascinating. She likes fine dining and recently visited Sat Bains with her daughter who also works at Brooksby.

Kerry says

"I enjoy 'being there' to help all our students and specialise in Wellness."

 

aoc student charter

Further Support

Need out-of-hours support or would prefer to talk to someone else? 

Young Minds Crisis Messenger

While our Student Services team will always do whatever they can to support you, sometimes you may prefer an anonymous source of support, or require immediate support outside of college hours.

The YoungMinds Crisis Messenger text service provides free, 24/7 crisis support across the UK. If you are experiencing a mental health crisis and need support, you can text YM to 85258.

They know that finding the right support is important, especially if you need someone to talk to right now. They aim to connect every texter to a trained volunteer promptly to provide crisis help. They will listen to you and help you think more clearly, enabling you to take the next steps to feeling better.

Click here to visit the Young Minds website.