Apprenticeship Standard Heavy Vehicle Service and Maintenance Technician - Bus, Coach and HGV - Level 3

How to Apply

Runs at

Stephenson Campus

Level

Level 3

Mode

Full-Time
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A Heavy Vehicle (HV) technician services, inspects and repairs HVs, categorised by the Department of Transport as category N2 or N3, and associated trailers, with the associated ancillaries. They work in either a dealership that focusses on a particular manufacturer, or for an independent garage, franchise or large fleet operator that deals with many different makes of vehicles. They work on all the systems found within the vehicle.

The nature of the work ranges from replacing simple parts through to solving complex faults with the use of diagnostic methods and equipment. The day-to-day tasks faced by the technician are constantly changing, driven by the introduction of ever more complex technologies and diagnostic techniques.

Today's technician has to demonstrate expertise in the technical side of their role. They must have strong problem-solving skills and a good grasp of the theoretical and practical aspects of vehicles systems and associated ancillaries. They must be able to work independently but also operate as an effective team member, understanding how their workshop and the dealership/garage/branch functions from a commercial perspective, have good customer handling skills and identify ways in which they can work more efficiently.

  • What will I learn?
    Learning on this course is delivered in phases: Phase 1 Soft skills and behaviours Health and Safety, good house keeping Using tools and equipment Support for job roles Routine maintenance Remove and replace (R&I) vehicle chassis units and components. Phase 2 R&I Heavy vehicle engine components/systems R&I Electrical system and components R&I Heavy vehicle transmission and driveline units/systems Phase 3 Customer service Diagnose and rectify (D&R) Auxiliary electrical systems / faults Inspections D&R Engine system faults D&R Chassis system faults Overhaul heavy vehicle engine mechanical units
  • How will I learn?
    Our industry experienced staff will share with you their knowledge and experience of working in the engineering sector. They will use many different types of exciting interactive teaching methods to ensure your preferred method of learning is covered. You will experience classroom-based learning as well as workshop-based learning on industry standard equipment.
  • How will I be assessed?
    Throughout the course you will be assessed by practical tasks in college, written assignments and work placed assessments/tasks. There will be an end point assessment conducted by engineering experts outside college. The EPA includes two multi choice knowledge tests, a professional discussion and a set of practical tasks, assessed in the EPA workshop by an external assessor.
  • Where could this course lead to?
    Successful completion of this apprenticeship could lead to Higher Education courses or a Higher Apprenticeship at level 4 or 5.
  • What qualifications or experience do I need?
    GCSE Grade 9-4 Maths and English (certificates to be seen by lecturer and Functional Skills tutors for exemption purposes). You will also need a job in the sector in which you have a contract of employment.
  • How long is the course?
    The course is planned over 36 months, in addition 3 months for the EPA phase.